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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240612T093000
DTEND;TZID=Europe/London:20240612T140000
DTSTAMP:20240514T154907Z
CREATED:20240514T154907Z
LAST-MODIFIED:20240514T154907Z
UID:4685-1718184600-1718200800@harborough-ic.co.uk
SUMMARY:Go Green Event 2024
DESCRIPTION:The annual event\, organised by Harborough District Council\, is an opportunity for organisations in the Harborough district to gain ideas and solutions to reduce their carbon footprint and become more environmentally friendly. \n  \nIt is also a chance for businesses to find out more information about green grants available to them through the council. \n  \nThe free event takes place at Foxton Village Hall on Wednesday 12 June 2024\, from 9.30am-2pm. Pre-booking for the event is required\, and breakfast\, lunch and refreshments will be provided.
URL:https://harborough-ic.co.uk/event/go-green-event-2024/
LOCATION:Foxton Village Hall \, 49 Middle Street\, Foxton\, Market Harboorugh\, LE16 7RE
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240606T120000
DTEND;TZID=Europe/London:20240606T140000
DTSTAMP:20240520T105820Z
CREATED:20240520T105718Z
LAST-MODIFIED:20240520T105820Z
UID:4744-1717675200-1717682400@harborough-ic.co.uk
SUMMARY:Your Business Matters
DESCRIPTION:This is a list of the current members of The Business Room networking group in Market Harborough. The members of each group are small business owners\, owners of franchise businesses and also employees of local businesses. Each Business Room networking group is a structured-format\, membership-based networking group\, and we meet monthly at The  Waterfront Bar & Restaurant. \nHow to Book?  \nIf you would like to join the Market Harborough Business Room or would like to  come along as a guest attendee\, then please check your slot is free and  contact Barbara Hodgson. You can also click the links in the next meetings table below to book your spot at a meeting. The visitor meeting fee is £30 and includes a delicious lunch and refreshments. Event brite does carry a booking fee. Or you can make a direct payment. Email barbara@yourbusinessmatters.co  for details. \nWe are particularly looking to fill the following slots \n\nGraphic Design\nBusiness Photography\nPrinter\nIT
URL:https://harborough-ic.co.uk/event/your-business-matters/
LOCATION:The Waterfront\, union wharf\, LE16 7UW
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240604T100000
DTEND;TZID=Europe/London:20240604T120000
DTSTAMP:20240520T105250Z
CREATED:20240520T105233Z
LAST-MODIFIED:20240520T105250Z
UID:4739-1717495200-1717502400@harborough-ic.co.uk
SUMMARY:Business buzz
DESCRIPTION:Market Harborough | Business Buzz Leicestershire & Rutland (business-buzz.org)
URL:https://harborough-ic.co.uk/event/business-buzz/
LOCATION:Mercardo Lounge\, Eddinburugh House\, LE16 9AA
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240523T100000
DTEND;TZID=Europe/London:20240523T120000
DTSTAMP:20240520T104544Z
CREATED:20240520T104544Z
LAST-MODIFIED:20240520T104544Z
UID:4735-1716458400-1716465600@harborough-ic.co.uk
SUMMARY:LE16 Ladies' Business Focus Event
DESCRIPTION:LE16 Ladies – Ladies Social and Business Group – Booking by Bookwhen
URL:https://harborough-ic.co.uk/event/le16-ladies-business-focus-event/
LOCATION:Congregational Hall\, Bowden Lane MH LE16 7JD\, Congregational Hall\, Bowden Lane\, LE16 7JD
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240521T130000
DTEND;TZID=Europe/London:20240521T160000
DTSTAMP:20240520T103525Z
CREATED:20240520T103525Z
LAST-MODIFIED:20240520T103525Z
UID:4727-1716296400-1716307200@harborough-ic.co.uk
SUMMARY:Market Harborough Job Fair
DESCRIPTION:Market Harborough’s Job Fair returns on 21 May 2024. \nThis is an excellent opportunity for businesses to meet potential employers for a more informal recruitment process. \nIf you are interested in reserving a spot at the job fair\, please get in touch. \nbusiness@harborough.gov.uk
URL:https://harborough-ic.co.uk/event/market-harborough-job-fair/
LOCATION:The Symington Building\, Adam & Eve Street LE16 7AG\, The Symington Building\, LE16 7AG\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240308T090000
DTEND;TZID=Europe/London:20240308T110000
DTSTAMP:20240214T122335Z
CREATED:20240214T122335Z
LAST-MODIFIED:20240214T122335Z
UID:3508-1709888400-1709895600@harborough-ic.co.uk
SUMMARY:International Women's Day
DESCRIPTION:
URL:https://harborough-ic.co.uk/event/international-womens-day/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240306T100000
DTEND;TZID=Europe/London:20240306T120000
DTSTAMP:20240214T122111Z
CREATED:20240214T122111Z
LAST-MODIFIED:20240214T122111Z
UID:3505-1709719200-1709726400@harborough-ic.co.uk
SUMMARY:Let's talk menopause in the workplace
DESCRIPTION:[pdf-embedder url=”https://www.harborough-ic.co.uk/wp-content/uploads/2024/02/Lets-talk-Menopause-HIC-060324.pdf” title=”Let’s talk Menopause HIC 060324″]
URL:https://harborough-ic.co.uk/event/lets-talk-menopause-in-the-workplace/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240216T090000
DTEND;TZID=Europe/London:20240216T150000
DTSTAMP:20240129T115150Z
CREATED:20240129T115150Z
LAST-MODIFIED:20240129T115150Z
UID:3473-1708074000-1708095600@harborough-ic.co.uk
SUMMARY:HIC'S Valuation day
DESCRIPTION:Calling all collectors and curious minds! 🎉 Join us at our Valuation Day event 16.02.2024! You never know\, you might just stumble upon a priceless gem! Don’t miss out on this unique opportunity✨🔍 \nbetween 09:00-15:00pm\, a perfect opportunity to have your treasured pieces valued. \nAny further enquires please email – hic@harborough.gov.uk
URL:https://harborough-ic.co.uk/event/hics-valuation-day/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240214T083000
DTEND;TZID=Europe/London:20240214T170000
DTSTAMP:20240124T124951Z
CREATED:20240124T124951Z
LAST-MODIFIED:20240124T124951Z
UID:3457-1707899400-1707930000@harborough-ic.co.uk
SUMMARY:Free one-to-one SEO Consultation
DESCRIPTION:Unlock your Business Potential with a Free One-to-One SEO Consultation \nAre you ready to take your business to new heights in 2024? Harborough Innovation Centre is thrilled to announce a series of exclusive one-to-one Search Engine Optimisation (SEO) sessions tailored just for you with local business\, North Creative at the Harborough Innovation Centre on 14 February. \nThis is a fantastic opportunity to refine your digital strategy and ensure your business is reaching its full potential. Spaces are limited\, so act fast to secure your spot! \nEmail – business@harborough.gov.uk
URL:https://harborough-ic.co.uk/event/free-one-to-one-seo-consultation/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240205T183000
DTEND;TZID=Europe/London:20240205T203000
DTSTAMP:20240129T114629Z
CREATED:20240129T114629Z
LAST-MODIFIED:20240129T114629Z
UID:3469-1707157800-1707165000@harborough-ic.co.uk
SUMMARY:Free Bystander Training
DESCRIPTION:Would you feel confident to make a difference in the life of another? \n  \nWe all have the potential to make a difference\, active bystandership is a skill that can be trained\, and can help you to become a better friend\, colleague and neighbour.  Why not book onto a free online Bystander Training session to help equip you with knowledge\, confidence and a set of useable options to make and be that difference?  \n\nMonday 5 February 2024\, 6:30pm – 8:30pm\n\nThe session aims to help you to: \n\nBetter understand both what prevents and motivates bystander action.\nLearn how to respond safely in challenging situations to help prevent violence and support victims.\nPractise your responses to a challenging situation.\n\nThe session is particularly relevant for frontline staff who work out in the public domain but are also relevant for all people in their everyday lives. If you wish to be the difference and attend\, please email the Community Safety Team. If you are unable to attend the training date\, please email to schedule a daytime session for either Monday 5 or Friday 9 February. \n– Email communitysafety@harborough.gov.uk to book.
URL:https://harborough-ic.co.uk/event/free-bystander-training/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240131T130000
DTEND;TZID=Europe/London:20240207T140000
DTSTAMP:20240124T125717Z
CREATED:20240124T125717Z
LAST-MODIFIED:20240124T125717Z
UID:3462-1706706000-1707314400@harborough-ic.co.uk
SUMMARY:Free employment webinars series
DESCRIPTION:The Digital Leicestershire team is continuing to collaborate with the BT Group to offer Leicestershire residents free employment webinars in January and February 2024. \n  \nThe last 3 webinars in the series are: \nMake your CV work for you – 24 January\, 1-2pm \nBe a hit at interviews – 31 January\, 1-2pm \nGet a head start with assessment centres – 7 February\, 1-2pm \n\nAll of the sessions will be held on Microsoft Teams and will run between 1-2pm. \nAnyone in Leicestershire can sign up and join the webinars. We’d particularly encourage anyone looking for work or thinking of moving into a new career to take advantage of these webinars. \nFor more information email – broadband@leics.gov.uk
URL:https://harborough-ic.co.uk/event/free-employment-webinars-series/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231003T143000
DTEND;TZID=Europe/London:20231003T163000
DTSTAMP:20230929T101219Z
CREATED:20230929T101219Z
LAST-MODIFIED:20230929T101219Z
UID:3350-1696343400-1696350600@harborough-ic.co.uk
SUMMARY:Made Smarter: Taking the first steps on your digital transformation journey
DESCRIPTION:Most businesses have the common misconception that they have to transform their whole organisation when they start their digital journey. However\, the reality is that they can choose how much they want to digitise and start with bite-sized projects that allow them to work out what suits them best. Digital workflows are the perfect place to start. \nIntoware have helped many companies start their digital transformation by digitising existing human and paper-based processes. This means more than just creating electronic versions of paperwork. True digitalisation streamlines operations to increase efficiency and drive productivity. It records the existing knowledge of the workforce and passes it on to the next generation\, while highlighting where improvements can be made. Plus\, it automatically generates a digital audit trail to provide a rich source of data previously unavailable. \nDigital Workflows capture information on who carried out a task\, exactly how long it took and records any issues faced along the way for a 100% accurate view of operations. \nDelegates will learn:\n1 What are digital workflows\n2 The difference between Digitalisation vs Digitisation\n3 The insight gained into human processes\n4 How to ensure compliance across all operations\n5 Unleash data-informed decision making
URL:https://harborough-ic.co.uk/event/made-smarter-taking-the-first-steps-on-your-digital-transformation-journey/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231002T100000
DTEND;TZID=Europe/London:20231002T120000
DTSTAMP:20230929T100950Z
CREATED:20230929T100950Z
LAST-MODIFIED:20230929T100950Z
UID:3348-1696240800-1696248000@harborough-ic.co.uk
SUMMARY:Unlocking Creativity: Intellectual Property for Creative Industry Businesses
DESCRIPTION:Are you a creative business owner? Do you want to safeguard your unique ideas\, designs\, and innovations? \nEvery business will own intellectual property – the name you trade under\, the look or the function of products you make or use\, even the brochures you create to promote your business. The Intellectual Property Office can help you understand how your IP can be protected effectively. Don’t miss our free upcoming webinar where we dive deep into the world of IP protection tailored specifically for the dynamic creative industry! \nThis free 2-hour webinar will explore various types of IP: trademarks (brand names\, logos)\, designs\, copyrights (creative works)\, patents (inventions)\, IP abroad\, and trade secrets (confidential information). \nWhy you need to attend this webinar: \n– Gain a comprehensive understanding of IP in the creative industry.\n– Learn from expert speakers and real-world case studies.\n– Get your burning IP questions answered during the interactive Q&A session.\n– Access valuable resources from the Intellectual Property Office to boost your IP knowledge. \nFor enquires\, e-mail us on creategrowth@bizgateway.org.uk \nThere will also be the opportunity to ask questions during the event. \nOnce you have registered\, joining instructions will be sent separately. \nWe look forward to seeing you on 2nd October.
URL:https://harborough-ic.co.uk/event/unlocking-creativity-intellectual-property-for-creative-industry-businesses/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230720T103000
DTEND;TZID=Europe/London:20230720T120000
DTSTAMP:20230718T110810Z
CREATED:20230718T110810Z
LAST-MODIFIED:20230718T110810Z
UID:3229-1689849000-1689854400@harborough-ic.co.uk
SUMMARY:Industry Placements within the social care sector: how can they work in your organisation?
DESCRIPTION:Working in partnership with the NHS England SW (Workforce\, Education and Training) we are hosting this 90 minute session focused on the social care sector and how T Level industry placements can be used to support the short and long-term development of your workforce. \nIn this webinar\, we’ll give you an overview of what T Level industry placements look like for today’s Social Care roles\, practical examples of how to make sure it is a success for you and the student and the government support available to help you.
URL:https://harborough-ic.co.uk/event/industry-placements-within-the-social-care-sector-how-can-they-work-in-your-organisation/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230719T163000
DTEND;TZID=Europe/London:20230719T174500
DTSTAMP:20230718T110134Z
CREATED:20230718T110134Z
LAST-MODIFIED:20230718T110134Z
UID:3223-1689784200-1689788700@harborough-ic.co.uk
SUMMARY:FSB: Health\, Wellbeing and personal development for small businesses.
DESCRIPTION:Join us for short presentations with insights centred around wellbeing\, as individuals and in business with a chance to introduce your business.
URL:https://harborough-ic.co.uk/event/fsb-health-wellbeing-and-personal-development-for-small-businesses/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230629T093000
DTEND;TZID=Europe/London:20230629T163000
DTSTAMP:20230425T153258Z
CREATED:20230425T153258Z
LAST-MODIFIED:20230425T153258Z
UID:3165-1688031000-1688056200@harborough-ic.co.uk
SUMMARY:Developing sales through customer service and negotiation
DESCRIPTION:Great customer care is likely to lead to additional sales opportunities\, as long as your customer care people know how to spot and develop those opportunities and you have the right product/service offer. \nNegotiation with your customer presents the dual challenge of achieving the results you want while maintaining and building upon your relationships with your customer. \nThis session aims to help participants see how they can work well with customers to maximise results and relationships\, whilst developing a culture of involvement and cooperation when negotiating. \nWho should attend? \nAnyone involved in developing and delivering your product/service offer and negotiating with customers. Anyone who would like to negotiate more effectively to maximise results and maintain the customer relationship. \nWhat will we cover? \n\nThe differentiated service offer – what sets you apart?\nAsking good questions – know your client.\nHelping the client understand their problem and your solution.\nUnderstanding client buying motivators\nGood negotiating behaviours\n5 Key persuasion methods\nAdapting to your customers style of negotiation\nThe negotiation cycle\nDo’s and don’ts with customer negotiation\n\nAfter attending this workshop\, you will: \n\nBe able to communicate your differentiated offer.\nHave the questions to understand the client problem.\nKnow how to link client buying motivators to your offer.\nBe able to use positive negotiation behaviours.\nUnderstand the 5 key persuasion methods.\nUnderstand the stages of the negotiation cycle.
URL:https://harborough-ic.co.uk/event/developing-sales-through-customer-service-and-negotiation/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230614T110000
DTEND;TZID=Europe/London:20230614T120000
DTSTAMP:20230601T111749Z
CREATED:20230601T111749Z
LAST-MODIFIED:20230601T111749Z
UID:3184-1686740400-1686744000@harborough-ic.co.uk
SUMMARY:Carbon Reduction Short Course
DESCRIPTION:This session will help you understand the context of carbon reductions and what climate change means for your business\, why you should be taking steps to reducing your emissions\, how you and your customers can benefit and how to access support. \nThis session is designed to give you an introductory understanding of carbon reduction and climate change in the context of your business and signpost you to the support. \nJoin us to get ahead of the curve and keep your customers and staff happy! \nWhat to expect: \n\nWe will help you make sense of carbon jargon\nDiscuss carbon footprints of individuals and business actions\nHighlight the benefits of taking action with a case study of a local business\nSignpost you to tools and resources available\n\nKey questions we will help answer: \n\nWhat does it mean to be net zero or carbon neutral?\nWhat is the carbon footprint of your business travel?\nWhat’s in it for me by taking action?\nWhere can I access tools and resources?\n\nYou will finish this session with a greater understanding of what it means to address climate change and reduce carbon emissions for your business and get access to the tools and resources available for you to access to get started. \nThe event will be delivered by Christiane Startin-Lorent\, Owner of Lorent Training. \nThe training is being enabled through a collaboration between De Montfort University\, the University of Leicester and Lorent Training. This specific event is in partnership with Harborough District Council and Harborough Innovation Centre. \nBook now for the Carbon Reduction Short Course at Harborough Innovation Centre
URL:https://harborough-ic.co.uk/event/carbon-reduction-short-course/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230613T093000
DTEND;TZID=Europe/London:20230613T163000
DTSTAMP:20230425T152934Z
CREATED:20230425T152934Z
LAST-MODIFIED:20230425T152934Z
UID:3163-1686648600-1686673800@harborough-ic.co.uk
SUMMARY:HR Essentials for SMEs
DESCRIPTION:This full day action planning workshop explores common HR headaches across the employee lifecycle. \nFor many owners of growing businesses\, hiring employees is a necessity. Arguably it’s your employees that are your biggest assets and provide you with a key competitive advantage. Just as valuable as your business name\, reputation and the product or service you provide. \nManaging people however is an art\, as it involves well…people. In parallel\, there is a wealth of ever-shifting employment and case law lurking to trip up unsuspecting employers. \nWe explore the most effective contracts and employment status to engage staff. How businesses build an ‘employer brand’ to win the war for talent. We look at the various alternatives to managing performance\, before turning to more specific HR challenges. \nThis is a highly interactive workshop so expect lots of discussion and sharing of best practice as we bring a whole new light to HR in the 21st Century. There will also be an opportunity for an HR clinic where you can discuss a current HR issue for your business\, and how to resolve this.
URL:https://harborough-ic.co.uk/event/hr-essentials-for-smes-2/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230606T093000
DTEND;TZID=Europe/London:20230606T163000
DTSTAMP:20230425T152705Z
CREATED:20230425T152705Z
LAST-MODIFIED:20230425T152705Z
UID:3155-1686043800-1686069000@harborough-ic.co.uk
SUMMARY:Accelerated Marketing
DESCRIPTION:Understanding your target audience\, getting your message across in the most cost-effective manner\, whilst raising your brand awareness and getting new leads and enquiries can feel like a dark art. \nThis engaging\, fun and practical workshop is designed to strip back marketing and demonstrate how you can adapt and employ new methods to help your business survive and prosper in a challenging and overcrowded marketplace. \nWho should attend: \nAre you a business owner struggling to market your business? Perhaps you have been given the role of marketing in your business but need to get more structure and focus for your marketing? Do you find marketing frustrating and struggle to come up with new ideas? Are you spending time and money on marketing but it’s not getting the results you want? \nThen this workshop is for you… \nWhat will we cover: \n\nDiscovering your brand story and how to tell it\nDeveloping customer personas – who are your target customers and how should you engage with them?\nDeveloping key messages for your businesses that attract the right customers\nWhat marketing channels are available and which is right for you
URL:https://harborough-ic.co.uk/event/accelerated-marketing/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230519T100000
DTEND;TZID=Europe/London:20230519T120000
DTSTAMP:20230425T150333Z
CREATED:20230425T150333Z
LAST-MODIFIED:20230425T150333Z
UID:3142-1684490400-1684497600@harborough-ic.co.uk
SUMMARY:Business in the Spotlight: Jobs Week Special
DESCRIPTION:The next spotlight event is a special for Harborough Jobs Week and the spotlight will focus on the DWP (Department for Work and Pensions). \nDiscover the range of free recruitment support that is available through the local job centre from the local Employer Adviser\, and you will also have the chance to learn how you can become a Disability Confident Employer and the benefits of doing so! \nThis is a fantastic opportunity to network with fellow business owners within the Harborough District and have a guided tour of the Harborough Innovation Centre and their multi-functioning workspaces and meeting areas. \nThis event is open to all businesses across the Harborough district. Coffee and cake included
URL:https://harborough-ic.co.uk/event/business-in-the-spotlight-jobs-week-special/
LOCATION:Leicestershire
ATTACH;FMTTYPE=:
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230517T093000
DTEND;TZID=Europe/London:20230517T163000
DTSTAMP:20230425T151506Z
CREATED:20230425T151506Z
LAST-MODIFIED:20230425T151506Z
UID:3149-1684315800-1684341000@harborough-ic.co.uk
SUMMARY:Getting started with marketing
DESCRIPTION:Marketing. You’ve heard about it\, and you know it’s important for your business\, but still\, you may find the task of growing your business and getting its name out there an overwhelming one. \nWith all the different marketing strategies and schools of thought out there ranging from content marketing to email marketing\, social media marketing\, influencer marketing and more—it can be difficult to choose the best way to allocate your limited amount of time and financial resources in a way that’ll get you the highest return on your marketing. \n  \nWho should attend: \nThis workshop is ideal for those who are new to marketing or have a basic understanding of marketing but need help getting more targeted with their messages and delivery. \n  \nAfter attending this workshop\, you will learn: \n\nWhy Marketing is Important for your business\nHow to create a compelling value proposition so people know why they should do business with you\nHow to identify who your target clients are and what’s important to them.\nHow to identify the right channel and platform for your customers\nHow to create compelling marketing campaigns that really speak to your audience.\n\nYou will leave with practical actions that you can implement in your business straight away.
URL:https://harborough-ic.co.uk/event/getting-started-with-marketing/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230517T093000
DTEND;TZID=Europe/London:20230517T160000
DTSTAMP:20230425T152404Z
CREATED:20230425T152404Z
LAST-MODIFIED:20230425T152404Z
UID:3143-1684315800-1684339200@harborough-ic.co.uk
SUMMARY:Finance workshop
DESCRIPTION:Finance workshop for business owners to help you gain a better understanding of financial concepts and how they work\, enabling you to make more informed financial decisions. \n 
URL:https://harborough-ic.co.uk/event/finance-workshop/
LOCATION:Leicestershire
ATTACH;FMTTYPE=:
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230516T093000
DTEND;TZID=Europe/London:20230516T163000
DTSTAMP:20230425T150824Z
CREATED:20230425T150824Z
LAST-MODIFIED:20230425T150824Z
UID:3147-1684229400-1684254600@harborough-ic.co.uk
SUMMARY:Engaging employees to give a great customer experience
DESCRIPTION:Your business will probably spend a lot of money on acquiring new customers\, in fact as a rule of thumb apparently it costs up to 6 times more to win a new customer than to get more business from an existing one\, and a retained customer has more value over time. \nIf your employees are fully engaged you will retain more of that customer value\, so it stands to reason that your leaders are successfully engaging employees but the statistics at the moment show lower engagement and higher staff turnover\, which will affect your customer’s experience. \n  \nWho should attend? \nLeaders\, managers and owners who lead customer-facing employees. \n  \nWhat will we cover? \n\nWhy employee engagement matters to customers\nSetting your customer experience vision and values\nCommunicating the customer vision and values – keeping it fresh\nMotivation and momentum\nRegular engagement goals\nMeasuring progress for the internal and external customer\n\nOutcomes from attending the workshop: \n\nUnderstand why employee engagement matters and how to drive it\nSet the right customer experience vision and values for your business / brand\nCommunicate your vision to the customer facing teams\nEngage and motivate employees to embed your customer vision\nSet appropriate goals which align around your customer experience vision\nMeasure and communicate progress
URL:https://harborough-ic.co.uk/event/engaging-employees-to-give-a-great-customer-experience/
LOCATION:Leicestershire
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230309T100000
DTEND;TZID=Europe/London:20230309T120000
DTSTAMP:20230224T093925Z
CREATED:20230224T093925Z
LAST-MODIFIED:20230224T093925Z
UID:3101-1678356000-1678363200@harborough-ic.co.uk
SUMMARY:Wellbeing Workshop
DESCRIPTION:With National Stress Awareness month on the horizon in April\, how would you rate your current health and wellbeing? \nAndy Hefford & Kelly Augustin from Archway Health and Wellbeing highlight the importance of good nutrition and body work to maintain optimal health & wellbeing. \nCome along and discover; \n\nThe importance of eating for your individual needs (there is no one size fits all!)\nHow body work positively impacts holistically on your wellbeing\nLearn some new skills to add to your wellbeing toolbox\n\nThis is also a fantastic opportunity to network with fellow business owners within the Harborough District. This event is open to all businesses and employees across the Harborough district. Coffee and cake included!
URL:https://harborough-ic.co.uk/event/wellbeing-workshop/
LOCATION:Leicestershire
ATTACH;FMTTYPE=:
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230214T140000
DTEND;TZID=Europe/London:20230214T160000
DTSTAMP:20230123T123854Z
CREATED:20230123T123854Z
LAST-MODIFIED:20230123T123854Z
UID:3062-1676383200-1676390400@harborough-ic.co.uk
SUMMARY:How green is your business?
DESCRIPTION:How Green is Your Business? Looking to reduce your energy costs? If the answer is “yes” this is the event for you \nIn today’s post-covid economic climate and rising energy costs\, businesses need help and support more than ever. Leicester and Leicestershire Enterprise Partnership (LLEP) has a wealth of experience in providing businesses with support and advice to help them become more sustainable. \nThis session will help you to reduce your energy costs\, by sharing “real” stories of how other businesses have successfully tackled their energy emissions and costs\, whether it is by putting solar panels on their roofs\, changing to green energy suppliers\, moving to EV vehicles\, or simply making small simple changes such as unplugging unused and redundant electrical equipment. \nYou will be able to ask the experts – businesses just like yourselves – who have already started on this crucial journey and are willing to share their own experiences with you and be able to offer you practical support and advice. You will be able to talk to those best placed to help you how to lower your carbon emissions\, identify possible funding streams\, as well as hearing about future opportunities in this fast-changing landscape
URL:https://harborough-ic.co.uk/event/how-green-is-your-business/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230207T100000
DTEND;TZID=Europe/London:20230207T120000
DTSTAMP:20230123T103106Z
CREATED:20230123T103106Z
LAST-MODIFIED:20230123T103106Z
UID:3058-1675764000-1675771200@harborough-ic.co.uk
SUMMARY:Business in the Spotlight: A HIC Networking Event
DESCRIPTION:As part of National Apprenticeship Week 2023 (6th – 12th February 2023) the spotlight is back and shining on resident business\, Salad Skills! \nSalad Skills will share what they have learned and achieved over their decade of experience of working in apprenticeship recruitment across England. Find out about their journey as well as learning about apprenticeships and how they could be beneficial to you as an employer. \nThis is a fantastic opportunity to network with fellow business owners within the Harborough District\, and have a guided tour of the Harborough Innovation Centre and their multi-functioning workspaces and meeting areas. \nThis event is open to all businesses across the Harborough district. Coffee and cake included!
URL:https://harborough-ic.co.uk/event/business-in-the-spotlight-a-hic-networking-event-3/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230202T093000
DTEND;TZID=Europe/London:20230202T163000
DTSTAMP:20230116T122528Z
CREATED:20230116T122528Z
LAST-MODIFIED:20230116T122528Z
UID:3042-1675330200-1675355400@harborough-ic.co.uk
SUMMARY:Biddable Social Marketing Fundamentals
DESCRIPTION:Biddable Social Marketing Fundamentals \nIf you are already using social media for your business (or you have recently attended the “Introduction to Paid Digital Advertising webinar”)\, you will be aware that social media marketing can be cost-effective\, highly targeted\, and adaptable to any business objective. \nBut business pages are finding it harder to reach their customers and potential customers organically (not having to pay) and are now turning their attention to biddable social marketing. \nSocial media advertising (or biddable social marketing) provides organisations with the chance to reach\, engage and convert new customers that would not normally see their organic posts\, or reach existing customers with new services or products. \nIt can be used to support businesses’ organic activity or to help drive fan acquisition or engagement. It can also be used to drive lead conversion and sales from new audiences (which can happen on the social platform or by driving the user back to the company website). \n*We recommend also attending the Biddable Search Marketing Fundamental workshop on 1 February along with this session. \nWho Should Attend? \nAnyone who has a new or existing business with or without a social media presence\, who wants to explore the opportunities of paid social marketing including business owners or employees who are part of a marketing team. \nWhat we will cover:   \n\nThe basics of biddable social marketing versus organic social marketing and how to integrate biddable social into your social marketing strategy\nUnderstanding different campaign objectives and planning for success\nWhat bidding strategies to consider and how to measure success\nLooking at the biddable marketing options across different social media platforms to find the right one for your audience\nHow to use audience planning\, audience targeting and measuring success with different biddable strategies\nLearn how to manage and measure the effectiveness of your biddable social marketing campaigns\nPlanning and implementation of ad campaigns across a range of social media platforms including\nFacebook\, Instagram\, LinkedIn\, Twitter\, Pinterest & TikTok.\n\nBy attending this webinar\, you will: \n\nDelegates will gain an understanding on\nHow biddable social marketing works\nHow to find the right audience for their business across different social platforms\nHow to use social media advertising for different marketing objectives including reach\, awareness\, web visits\, purchases\, and new customer acquisition\nHow to manage & measure their own social marketing campaigns\nComplete action planning activities throughout the workshop to ensure that they have a roadmap of actions around biddable social marketing advertising when they return to their office.\n\nWho’ll be presenting this workshop? \nLiam Lally is owner of Zaddle Internet Marketing based in Welton. Liam has built an impressive reputation in digital marketing and is considered to be one of the region’s leading authorities on Social Media and Networking. He specialises in Paid Digital Advertising and is a certified Google AdWords partner and Hootsuite professional\, providing businesses of all sizes with advice\, training and\, if required\, full management of their Google AdWords PPC campaigns. \nThis presentation is delivered in partnership with Business Gateway Growth Hub and Zaddle and is part-funded by the European Regional Development Fund. Places are limited and priority will be given to trading SMEs based in Leicester and Leicestershire. \nPlease note: This event is fully funded and FREE for you to attend. In return\, we ask for a few minutes of your time to complete an SME Enrolment form\, if your business has not already done so. Only one form per business is required. Without a completed form we cannot guarantee your place on this or future Business Gateway events. Further details will be provided upon booking.
URL:https://harborough-ic.co.uk/event/biddable-social-marketing-fundamentals/
LOCATION:Leicestershire
ATTACH;FMTTYPE=:
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230201T093000
DTEND;TZID=Europe/London:20230201T163000
DTSTAMP:20230116T122355Z
CREATED:20230116T122355Z
LAST-MODIFIED:20230116T122355Z
UID:3040-1675243800-1675269000@harborough-ic.co.uk
SUMMARY:Biddable Search Marketing Fundamentals
DESCRIPTION:Biddable Search Marketing Fundamentals\n\nIf you are already using search engines to drive traffic to your website (or you recently attended the “Introduction to Paid Digital Advertising webinar”)\, you will be aware that search marketing can be cost-effective\, highly targeted and drive both new and existing customer conversions to your website.Understanding the fundamentals of paid search engine marketing is critical to the success of your online marketing campaigns. How to research your audience\, how to structure your account and how to measure your success. \nThe workshop will take you through the basics of biddable search marketing covering account structure\, search networks\, different types of ads\, ad extensions\, audience targeting and a-b testing. \n*We recommend also attending the Biddable Social Marketing Fundamentals (social media advertising) workshop on 2 February along with this session. \nWho Should Attend? \nAnyone who has a new or established business including business owners or employees who are part of a marketing team who want to explore the opportunities of Biddable search marketing to attract new customers or engage with existing customers. \nWhat we will cover:   \n\nFundamental aspects of Biddable search marketing\nAd account set up and best practices\nPlan biddable campaigns to match your business objectives\nFormulate\, plan & execute Biddable search campaigns\nHow auction bidding works and why quality score is important\nDifferent Ad types including text\, expanding text\, dynamic\, display\, and smart ads\nHow to monitor and manage your own Google/Bing Ads campaigns\n\nBy attending this webinar\, you will: \n\nDelegates will emerge with a greater understanding of Paid Search advertising\nHow to select from and make the most of the various platforms and techniques available to achieve specific marketing objectives including increased sales\, new customer acquisition and brand awareness\nUnderstand how to manage their own Biddable Ad campaigns and how to improve their return on ad spend over time.\nComplete action planning activities throughout the workshop to ensure that they have a roadmap of actions around biddable search advertising when they return to their office.\n\nWho’ll be presenting this workshop? \nLiam Lally is owner of Zaddle Internet Marketing based in Welton. Liam has built an impressive reputation in digital marketing and is considered to be one of the region’s leading authorities on Social Media and Networking. He specialises in Paid Digital Advertising and is a certified Google AdWords partner and Hootsuite professional\, providing businesses of all sizes with advice\, training and\, if required\, full management of their Google AdWords PPC campaigns. \nThis presentation is delivered in partnership with Business Gateway Growth Hub and Zaddle and is part-funded by the European Regional Development Fund. Places are limited and priority will be given to trading SMEs based in Leicester and Leicestershire. \nPlease note: This event is fully funded and FREE for you to attend. In return\, we ask for a few minutes of your time to complete an SME Enrolment form\, if your business has not already done so. Only one form per business is required. Without a completed form we cannot guarantee your place on this or future Business Gateway events. Further details will be provided upon booking.
URL:https://harborough-ic.co.uk/event/biddable-search-marketing-fundamentals/
LOCATION:Leicestershire
ATTACH;FMTTYPE=:
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230119T100000
DTEND;TZID=Europe/London:20230119T123000
DTSTAMP:20230110T114134Z
CREATED:20230110T114134Z
LAST-MODIFIED:20230110T114134Z
UID:3034-1674122400-1674131400@harborough-ic.co.uk
SUMMARY:Exclusive Master Class Event - Managing Uncertainty is the key to your Wellbeing
DESCRIPTION:Exclusive Master Class Event – Managing Uncertainty is the key to your Wellbeing\n  \nWe have brought together 3 unique professionals who are experts in their field to offer a masterclass in Managing Uncertainly. \nThis unique event is brought to you in partnership with the Harborough Innovation Centre and is designed to offer solutions to help your business increase clarity\, productivity and efficiencies\, whilst identifying new opportunities for networking in a ever changing world. \nLimited Spaces available so book early to avoid disappointment \nEvent – 10am – 12.30pm – followed by lunch and networking.Harborough Innovation Centre\, Airfield Business Park LE16 7WB \n  \nSpeakers \nRob Barsby – International Display Pilot – www.aerosparx.com \nCrazy\, Insane and Spectacular are common words used to describe what Rob does. Rob is team flight leader and one half of the Aerosparx Display Team and started flying at the age of 17 (before he’d even learnt to drive!) \nWith his unique skill set\, adventures and experiences\, Rob is always working on a number of projects to offer his passion\, drive and experience – but what he really enjoys is sharing with others all his knowledge\, adventures and drive to inspire others to live their life to the full. \n  \nMichelle Williams – Data and Analytics Expert – www.meeshconsulting.co.uk \nMichelle is the co-founder and Managing Director of Meesh Consulting. Meesh Consulting is an innovative consulting firm specialising in Business Intelligence\, Data Analytics and Robotic Process Automation. Michelle has over 15 years’ experience working in roles with Tier 1 Banks\, Financial Services\, Travel and Public Sector. She is hugely experienced in Data\, Process Optimisation\, RPA and Financial Management. \n  \nDr Alex Morgan – International Communication Consultant\, Coach and Coach Supervisor – www.insight-centre.com \nCombining executive coaching expertise with a background in language and intercultural training\, Alex is uniquely placed to help organisations address communication issues in international teams. Her approach helps organisations overcome communication blockages and breakdowns by helping teams to positively address language and intercultural differences.
URL:https://harborough-ic.co.uk/event/exclusive-master-class-event-managing-uncertainty-is-the-key-to-your-wellbeing/
LOCATION:Leicestershire
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221130T100000
DTEND;TZID=Europe/London:20221130T120000
DTSTAMP:20221011T151324Z
CREATED:20221011T151324Z
LAST-MODIFIED:20221011T151324Z
UID:2913-1669802400-1669809600@harborough-ic.co.uk
SUMMARY:Business in the Spotlight: A HIC Networking Event
DESCRIPTION:In the current competitive\, employee’s job market\, the next business in the spotlight event is one not to be missed! \nHear from resident business Redwood Employee Benefits Services about their journey\, the employee benefits sector and the services that are available to help you recruit and retain your most valuable asset\, your staff. \nRedwood will demonstrate how a comprehensive & quality employee benefits package is not just the preserve of a large company with a large budget. \nThis is a fantastic opportunity to network with fellow business owners within the Harborough District\, and have a guided tour of the Harborough Innovation Centre and their multi-functioning workspaces and meeting areas. \nThis event is open to all businesses across the Harborough District. Coffee and cake provided! \n 
URL:https://harborough-ic.co.uk/event/business-in-the-spotlight-a-hic-networking-event-2/
LOCATION:Leicestershire
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END:VCALENDAR